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Cracking the Secret

WebMD Feature

April 17, 2000 (San Francisco) -- Drug companies offer a variety of patient assistance programs, but finding out about them, and learning whether you qualify, is often difficult.

The problem stems from the fact that there is no uniformity to the process: each company has its own policies and programs. Many of these programs are organized around an illness and, more pointedly, around the medication or family of medications used to treat a disease. Nearly a dozen companies offer special assistance for AIDS/HIV drugs and 22 companies have reimbursement assistance programs for cancer drugs. In most of these programs, patients are judged eligible on a case-by-case basis and must contact the drug companies to get details themselves.

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What Is a Drug Recall?

Medicine is rigorously tested for safety and effectiveness before becoming available to the consumer. In the U.S., the FDA makes sure this happens. Once on the market, the FDA, along with the makers of the drug, continue to monitor the medicine for any unforeseen problems. Should an issue develop, or the safety of a medication come into question, a recall may be initiated.

Read the What Is a Drug Recall? article > >

But various medical schools and non-profit organizations are attempting to bring some order to this chaos:

  • OncoLink -- A cancer-information web site run through the University of Pennsylvania Cancer Center. This site has medical information about the various types of cancer treatments and prevention, as well as a comprehensive listing of companies offering reimbursement programs.
  • RxAssist -- A general patient assistance program web site maintained by Volunteers in Healthcare with sponsorship by the Robert Wood Johnson Foundation. RxAssist offers a database searchable by company and information about who may qualify for the programs and how to apply. In many cases, application forms for the programs can be downloaded from the site.
  • Aidsinfonyc -- An informational web site for AIDS/HIV patients and advocates. The site serves as a center for many New York-area AIDS groups, but it also offers information useful to any AIDS/HIV patient. The site also offers information about drug trials and patient assistance programs.

Kristi Coale is a San Francisco-based freelance journalist who specializes in science and medical issues. Her work has appeared in Salon, Wired, and The Nation.

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