Now that you've signed up for your WebMD newsletters, we want to ensure that you receive them. To do that, you will want to add the WebMD email address to your
email browser's "safe list" or address book.
If you are not sure how to add an address to your email safe list, check with your email service provider.
To ensure that your WebMD newsletters are not sent to your Hotmail Junk Email folder:
Go to the Options page (upper right of screen).
On the left side of the page, click Mail and then click Junk Email Protection.
Click on Safe List.
Type the domain from which you want to receive emails and then click Add. (A domain is the part of an email address that follows the "@" sign. For
WebMD emails, you will want to type "messages.webmd.com".)
AOL 7, 8
To ensure that you receive your WebMD newsletters, you will need to place an email ID in your AOL Address Book. Here's how:
Type "mail controls" in the AOL keyword search bar.
Select the screen name to which the newsletter is sent.
Now choose Customize Mail Controls for this screen name.
For AOL 7.0, add "messages.webmd.com" in the Exclusion and Inclusion Parameters section.
For AOL 8.0, choose the Allow mail from AOL Members and addresses listed option and type
Click the OK button displayed at the bottom of the page.
The best way to ensure that you receive your WebMD emails is to place our email ID (messages.webmd.com) in your
Person I Know buddy list. All emails you receive from this email ID will pass through the filters.
Yahoo Mail uses a combination of bulk mail folders and filters. If you are not receiving your WebMD newsletters, check your Bulk Mail, locate the
filtered WebMD newsletter, and choose This is Not Spam next to the "Sender" field.
Or, to create a filter for your WebMD newsletter:
In Yahoo Mail, click the Options link on the top-right navigation bar, and then choose Filters under the Management column.
To create a new filter, click the Add button on the Filters page.
Choose the field you want to match with the incoming message. To add your WebMD newsletter filter, select "ends with" from the drop down menu
that is next to the From field.
Enter the criterian "@messages.webmd.com" in the blank dialogue box to the right.
Select the folder you would like your WebMD newsletters to go in, such as your In Box.