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    Assisted Living Facilities for Alzheimer's Disease

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    Finances, Contracts, and More

    • Does the facility meet local and state licensing standards?
    • What’s the policy on insurance and personal property?
    • How does the staff respond to a medical emergency?
    • Are visitors welcome at any time?
    • Is there a written care plan for each resident?
    • How does the staff decide what services a new resident needs? How often do they do that?
    • Can the facility kick out residents who refuse to comply with a care plan?
    • Do contracts cover housing, personal care, health care, and support services?
    • When can the center terminate a contract? What’s the refund policy?
    • Are extra services available if a resident’s needs change?
    • How do you pay for extra services that your loved one needs only for a short time (such as nursing care)?
    • How much do different levels or types of services cost?
    • What are the billing, payment, and credit policies?


    • What kind of training does the staff get?
    • Are staff members personable and outgoing?
    • Do they greet residents by their first names? How do they interact with them?
    • How does the staff respond to unscheduled needs?
    • Are there people to help residents who have problems with memory, confusion, or judgment?

    Residents, Atmosphere, and Social Life

    • How do the residents of a community get along? Do they seem happy and comfortable?
    • What do residents, visitors, and volunteers say about the facility?
    • Does the facility offer activities and social events? What kind and how often?
    • Do residents join in activities with other communities in the area?
    • Do volunteers, including family members, come in to help with programs?

    Facility Design and Features

    • Do you like the look of the building and its surroundings?
    • Do the living spaces feel homey?
    • Is the floor plan easy to follow?
    • Do wheelchairs and walkers fit in doorways, hallways, and rooms?
    • Are cupboards and shelves easy to reach?
    • Are carpets secured and floors made of a non-skid material?
    • Are the rooms well-lit?
    • Are the rooms clean, odor-free, and a comfortable temperature?
    • Do residents have their own lockable doors?
    • Is there a 24-hour emergency response system in or near each unit?
    • Are bathrooms private? Are they big enough for wheelchairs and walkers?
    • Can residents bring their own furnishings? What may they bring?
    • Do all units have a telephone and cable TV? How are you billed for these services?
    • Do residents have a kitchen with a refrigerator, sink, and stove or oven?
    • Can residents keep food in their units?
    • Does the facility allow smoking in units or in public areas?
    • Do they allow pets? Who takes care of them?
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