Communication between clinicians and patients is a multidimensional concept and involves the content of dialogue, the affective component (i.e., what happens emotionally to the physician and patient during the encounter), and nonverbal behaviors.
In oncology, communication skills are a key to achieving the important goals of the clinical encounter. These goals include the following:[2,3,4]
Establishing trust and rapport.
Gathering information from the patient and the patient's family...