Find Information About:

Drugs & Supplements

Get information and reviews on prescription drugs, over-the-counter medications, vitamins, and supplements. Search by name or medical condition.

Pill Identifier

Pill Identifier

Having trouble identifying your pills?

Enter the shape, color, or imprint of your prescription or OTC drug. Our pill identification tool will display pictures that you can compare to your pill.

Get Started

My Medicine

Save your medicine, check interactions, sign up for FDA alerts, create family profiles and more.

Get Started

WebMD Health Experts and Community

Talk to health experts and other people like you in WebMD's Communities. It's a safe forum where you can create or participate in support groups and discussions about health topics that interest you.

  • Second Opinion

    Second Opinion

    Read expert perspectives on popular health topics.

  • Community


    Connect with people like you, and get expert guidance on living a healthy life.

Got a health question? Get answers provided by leading organizations, doctors, and experts.

Get Answers

Sign up to receive WebMD's award-winning content delivered to your inbox.

Sign Up

Diabetes Health Center

Font Size

Recall of Defective Glucose Test Strips

FDA Says Faulty Strips Could Give Diabetes Patients Inaccurate Reading of Glucose Levels

Which Strips Are Being Recalled continued...

The FDA also says people with diabetes who want to find out if they have products that need to be returned should call Abbott Diabetes Care at 800-448-5234 for English speakers and at 800-709-7010 for Spanish speakers. The FDA says people wishing to look up test strip lot numbers should visit the web site

In addition, consumers should report serious adverse side effects to the FDA by phone at 800-332-1088, fax at 800-FDA-0178, online at www.fda.govMedWatch/report.htm, or via regular mail at, where pre-addressed forms may be obtained.

Advice to Glucose Test Strip Users

Here’s what the FDA says people who purchased the test strips should do:

For people who purchased test strips in retail stories or online, the FDA recommends:

  • Calling Abbott for a replacement of the affected strips. Abbott will send you unaffected Precision Xtra, Optium, OptiumEZ, and ReliOn Ultima Blood Glucose Test Strips at no charge.
  • While waiting for the replacement strips to arrive, use an alternate method to measure blood glucose (such as a different test system) or purchase at least two weeks' worth of new, unaffected strips while waiting for replacement strips.
  • If you purchase Precision Xtra, Optium, OptiumEZ, and ReliOn Ultima Blood Glucose Test Strips in a store or online, check to be sure these are from unaffected lots. Ask a pharmacist to help you.
  • If the only test strips available to you are from affected lots, do not stop testing your blood glucose.

But do take the following two precautions to reduce the chance of erroneous reading:

  1. Check the amount of time it takes for your blood glucose meter to start the "countdown" after you first apply blood to the test strip. Start timing immediately after blood first makes contact with the test strip. If your meter takes longer than five (5) seconds to start the countdown, test strip is defective and the result should not be used. Check the time for each test strip you use because all of the strips in a package may not be affected to the same degree.
  2. If any reading from a strip appears lower than you would expect or does not seem to match the way you are feeling, you should contact your health care provider.

Today on WebMD

Diabetic tools
Symptoms, diagnosis, treatment, and more.
woman flexing muscles
10 strength training exercises.
Blood sugar test
12 practical tips.
Tom Hanks
Stars living with type 1 or type 2.
kenneth fujioka, md
Can Vinegar Treat Diabetes
Middle aged person
Home Healthcare

Prediabetes How to Prevent Type 2 Diabetes
type 2 diabetes
food fitness planner