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2.5 Overall Rating

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Ease of Use

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Most voted positive review

14 People found this comment helpful

I'm surprised by all of the negative reviews. I was in such pain I couldn't sleep and used it as a last resort since I'd tried everything else. Almost immediately after rubbing it into my knee I felt relief and was able to sleep. At times I've had to use it on my entire leg, gently rubbing it into the skin. I have had a burning sensation on the bottom part of my leg where the nerve endings are ...

Most voted negative review

9 People found this comment helpful

DO NOT USE warning do not use. Product should be banned. Worst burning pain I have ever experienced. Very dangerous product. Capzasin HP sent me to the hospital for severe burning on my hands. You would not want this product in the hands of childern, elderly, animals or anybody. This product needs to be pulled from the shelves. Anybody who says different is a liar and most Likely works for the co...

Shared reviews and ratings

Renee | 55-64 | Female | On medication for less than 1 month |
12/20/2023
Condition: Pain associated with Arthritis
Overall rating 1.0
Effectiveness
Ease of Use
Satisfaction

Chili Pepper Ingredient is the active ingredient! Doesn’t start out burning but give it a few minutes you’ll feel it. The skin burn does not go away after washing off. Especially on your hands used to run in elsewhere. Palms of hands even burnt the following day after exposed to dish water. Should be pulled from shelf!!

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Tom | 75 or over | Male | Patient
11/12/2023
Condition: Pain associated with Arthritis
Overall rating 3.7
Effectiveness
Ease of Use
Satisfaction

I have noticed the warming effect and also some burning in my eyes if touched or rubbed even gently which may be unrelated. Does relieve my arthritis to some extent better than other meds I have tried.

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Runbun | 25-34 | Male | On medication for less than 1 month | Patient
11/3/2023
Condition: Joint Pain
Overall rating 3.7
Effectiveness
Ease of Use
Satisfaction

First couple of times it burnt like hell!! After my skin got used to it I think it works great. Only if you deal with the burning feeling a couple of times

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Don | 65-74 | Male | On medication for less than 1 month | Patient
10/31/2023
Condition: Pain associated with Arthritis
Overall rating 3.7
Effectiveness
Ease of Use
Satisfaction

It is true that it 'burns' when first put on, anywhere on your body. Use a small dose. Doctor says to keep trying after the first dose as you will feel the heat. USE gloves and wash hands really well after applying. For me it is less painful after the first couple doses. Does seem to stop pain for me. Will keep using as body is over initial shock of heat. Be careful with any new application areas.

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Anonymous | 65-74 | Female | On medication for less than 1 month |
10/20/2023
Condition: Joint Pain
Overall rating 1.0
Effectiveness
Ease of Use
Satisfaction

No feeling of heat, do not feel it working at all. Nothing…bad batch?

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Capzasin hp | 35-44 | Female | On medication for less than 1 month | Patient
6/18/2023
Condition: Pain associated with Arthritis
Overall rating 1.0
Effectiveness
Ease of Use
Satisfaction

It burnt me severely I have Burns On my hands my arms even on my neck anywhere I accidentally may have touched my skin.

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Marie | 55-64 | Female | Patient
12/23/2022
Condition: Pain associated with Arthritis
Overall rating 1.0
Effectiveness
Ease of Use
Satisfaction

Absolute unadulterated hell! I used it for the first (and last!) time this evening. I applied it to each knee before I went to bed, and woke up with the worst burning sensation I have ever experienced! I rinsed my knees with soap and water over and over again, and tried to cool them down with a cold wet towel. Nothing helped! As I write this, it is 3am in the morning and I am sitting up in total agony! Never, never, never again! DO NOT USE THIS!!!!

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Lynn | 45-54 | Female | On medication for 1 to 6 months | Patient
10/27/2022
Condition: Neuropathic Pain
Overall rating 4.0
Effectiveness
Ease of Use
Satisfaction

The only thing I really don't care about is the fact that it burns when you use it. I use Capzasin HP only because I'm out of Bengay. However, It works quick, but, do not forget to WASH YOUR HANDS! Once you get it on your hands and forget to wash them after using it, and you go and touch a part of your face, it will start to burn in the area of where you touched your face.

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Anonymous | 45-54 | Female | On medication for less than 1 month | Patient
10/3/2022
Condition: Pain associated with Arthritis
Overall rating 1.7
Effectiveness
Ease of Use
Satisfaction

Yesterday I used this product and It was burning like hell keeping me awake. A remedy for me was to put my feet in cold water with epson salts for 40 minutes. It worked for me.

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Dolores | 45-54 | Female | On medication for less than 1 month | Patient
10/3/2022
Condition: Pain associated with Arthritis
Overall rating 1.7
Effectiveness
Ease of Use
Satisfaction

Terrible! I can’t sleep of my burning sensation between my toes, I’m on vacations and I’m here with my feet in cold water trying to alleviate the fire, reading all the reviews. I don’t know what to do. I recommend this product to masochists or to any enemy. It might help for people with nerve pain as I’m reading, but not for arthritis at least my arthritis will let me sleep. Use gloves when apply. Read instructions before using. This product is very strong. I will have to discard it. I hope they never tried this in laboratory animals. It’s pure cruelty! Well, I’m going to continue with my feet under cold water it’s almost 3:00 am. Good night. Read More Read Less

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Sandi | 65-74 | Female | On medication for 10 years or more | Patient
8/28/2022
Condition: Nerve Pain
Overall rating 5.0
Effectiveness
Ease of Use
Satisfaction

Superb! As soon as my retirement checks are deposited in my account, I immediately go online to purchase 4, yes four, tubes of Capzasin HP in order to get through the upcoming months! My Capzasin HP has been my go to source for the past 20 years. As a teacher required to stand whenever with students, I couldn't have performed my job. I suffer from cervical spondylosis, cervical stenosis, degenerative disc disease, scoliosis, 2-3 anterolisthesis, a bulge, etc. Standing, getting in and out of my SUV and exercising are excruciatingly painful without my Capzasin HP cream. I take a warm shower to open my pores, air dry and immediately slather myself with Capzasin HP daily in order to wash dishes and do my daily tasks. I hope this is some help to a muscular skeletal sufferer! :)Read More Read Less

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Anonymous | 65-74 | Female | On medication for less than 1 month | Patient
8/9/2022
Condition: Joint Pain
Overall rating 1.7
Effectiveness
Ease of Use
Satisfaction

Used it last night for knee pain. My hands started burning. The next day I still have severe burning on my hands. Nothing is relieving the pain. Feels like I have a severe burns. Never been burned like this before. Very painful. My Capzasin HP is going into the garbage.

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Capzasin | 65-74 | Female | On medication for less than 1 month | Patient
7/28/2022
Condition: Other
Overall rating 1.0
Effectiveness
Ease of Use
Satisfaction

I usuallly use Thera-gesic whenever I need relief from arthritic discomfort. However, I was traveling and could not find it so I bought Capzasin. The only thing this product did was burn my skin. It offered no relief. The 1.5oz tube was expensive. I called the company to request a refund; was told to send in copy of receipt, upc, and expiration date. The email address given me was bogus. There oughta' be a law. I wished I had looked up the reviews before buying.

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DH | 35-44 | Female | On medication for less than 1 month | Patient
4/4/2022
Condition: Pain associated with Arthritis
Overall rating 2.0
Effectiveness
Ease of Use
Satisfaction

The medication might help with the pain, but after causing a excruciating burning sensation. I applied it at night on my left knee and lower back. Minutes after, I experienced the most terrifying burning feeling, especially on my hand. It kept me awake for hours. I put my hand under cold running water. Desperate, I searched on the internet, and found thousands of people having the same issue with this product. I noticed inside the box, there are instructions of what to do if you experience burning. So, the company knows you can get burned using this product! I do not understand why is this on the shelves. I cannot imagine an elderly going through the experience I am going now. I am telling my family and friends not to use this product EVER!!Read More Read Less

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Lee | 19-24 | Female | On medication for less than 1 month | Patient
1/19/2022
Condition: Pain associated with Arthritis
Overall rating 1.0
Effectiveness
Ease of Use
Satisfaction

I used this due to have some tension pain in the back of my neck. It literally began to burn immediately I felt like I was on fire. I had to use alcohol, dish soap, and body scrubs to get this stuff off my skin, and I took a benadryl this stuff should not be on the shelf!!!

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Anonymous | 75 or over | Male | On medication for 6 months to less than 1 year | Patient
1/10/2022
Condition: Pain associated with Arthritis
Overall rating 2.3
Effectiveness
Ease of Use
Satisfaction

Did not help

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Richard | 75 or over | Male | On medication for less than 1 month | Patient
12/27/2021
Condition: Pain associated with Arthritis
Overall rating 1.7
Effectiveness
Ease of Use
Satisfaction

Burned my skin at point of pain and hand used to apply it! Would not recommend this to anyone.

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James pouz | 55-64 | Male | On medication for 6 months to less than 1 year | Patient
9/26/2021
Condition: Pain associated with Arthritis
Overall rating 5.0
Effectiveness
Ease of Use
Satisfaction

I cannot believe that the negative reviews this is the best stuff I've ever used I now can walk on my knee and have not had to have any replacement yet thanks to captation HP tell everyone this is the best stuff on the market yes it burns but the pain in my knee was ten times worse

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Abe | 25-34 | Male | On medication for less than 1 month | Patient
9/26/2021
Condition: Sprains and Strains
Overall rating 1.0
Effectiveness
Ease of Use
Satisfaction

Horrible medicine!!! STAY AWAY!!!!!!! The pharmacist that suggested it should be fired!! The people that made it should be forced to use it themselves so they can suffer too. I had mild paid from a simple wrist sprain. Im now in excruciating pain feeling like my wrist is being melted off my bones!!! 0 out 5 stars if possible.

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Catherine | 35-44 | Female | On medication for less than 1 month | Patient
9/9/2021
Condition: Pain associated with Arthritis
Overall rating 1.7
Effectiveness
Ease of Use
Satisfaction

In regards to eliminating the arthritic pain from PSA inflammation, it worked only because my knee was literally on fire. I made the mistake of not reading the instructions about using gloves but had washed my hands right away and the burning didn't linger on my hands. My knee, on the other hand, burned so intensely that I was up for hours, washing with Dawn soap and olive oil, using petroleum jelly, sunburn spray, etc. Cold compresses with a washrag seemed to be the only thing that ultimately helped after trying all other measures. I'm not sure if maybe I used too much or am not able to withstand the severe burning sensation. Either way, BEWARE before using. I would test a small area first before applying to any major area of need. Good luck!Read More Read Less

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