A Fitness Check
"If a club is buying through a dealer that represents a
manufacturer, oftentimes the dealer will have a maintenance contract where they
will set it up with the club to come out and check the equipment on a monthly
or weekly basis," says Harvey Voris, chairman of the fitness products
standards committee of the American Society for Testing and Materials. "We
don't see a lack of maintenance as being as big a problem as people just not
Voris says bigger clubs and national chains are more likely to
do their own maintenance. But that's not necessarily a good thing.
"The bigger ones have in-house maintenance staffs, because
they have so many clubs in a given area," he says. "But that guy is
also responsible for the wet areas like the spas and the johns. A lot of times,
that tends to be a transient position."
For health clubs that want to perform their own equipment
safety and maintenance checks, the American College of Sports Medicine
publishes guidelines. "This could be considered a standard of care for the
industry," Cotton says.
The guidelines recommend inspecting all equipment parts for
defects prior to installation. After the equipment is in place, the club's
staff should perform another safety check. A system also should be developed to
promptly remove any machine that is defective or potentially dangerous.
Finally, the guidelines direct that "an ongoing inspection and preventative
maintenance program should be conducted for all equipment."
"The risk really is [in not] using the equipment
properly," Cotton says. "You can hurt yourself on brand spanking new
equipment. You should have an orientation to the equipment before you use
Consumers also have a responsibility to ask questions and
demand answers. Start by asking yourself whether the club meets your personal
needs. For instance, what are the business hours? Not everyone works Monday
through Friday, 9 to 5 schedules. Will the club be open when you want to work
out? Does the club have a diversity of programs that goes beyond machines and
includes spinning and aerobic classes, yoga or swimming? Are these offered at
times you can be there? Is the location convenient to where you live or work?
How much does it cost, and do you have to sign a long-term contract? And when
touring clubs, Voris suggests that you closely examine the way the equipment
looks, as well as basic hygiene issues.
"If the machines are all in a shambles, and the upholstery
is cracked and split, and there is dust and hair and gunk on the equipment,
that speaks a lot potentially about the maintenance of the equipment," he
There are other measures, too. Zlotnick says years of
experience have taught her to check out the number of staff members the club
employs. More importantly, she wants to see how many are on the floor and
actually working with club members. And while Zlotnick says her current health
club passes Voris' test -- clean, neat, and plenty of machines available - for
safety reasons she's curious to know just how often the machines are