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Experts Suggest Software Problems, Not Just Demand, May Be Behind Marketplace Glitches

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“I’m thrilled,” he says. “To get something this good at that price?  It was a complete surprise.”

Waiting to sign up until next week or later might be the best idea for many consumers, analysts said.

“It’s not like tickets to a hot concert … You have until Dec 15th,” said Susan M. Nash, a health lawyer at McDermott Will & Emery. “It’s probably better for people to wait to sign up until some of the glitches have been worked out.”

Kaiser Health News is an editorially independent program of the Henry J. Kaiser Family Foundation, a nonprofit, nonpartisan health policy research and communications organization not affiliated with Kaiser Permanente.

Thu, Oct 03 2013

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