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Health Care Reform:

Health Insurance & Affordable Care Act

New online marketplaces don't do enough to let consumers weigh their options, experts say

Buying Insurance on Exchanges: It Helps to Have Help


But for the most part, "consumers will not have the tools that they need to make their best choices," he said.

City University of New York's Zarcadoolas, though, believes that consumer decision-making tools on the exchanges will improve over time. "This is a dynamic process where the sites are going to be constantly updated to be more accessible and more user-friendly," she said.

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