While the federal site “has been nowhere near as easy to use and efficient as anybody would have dreamed, we’re hopefully in the early innings” of the larger goal of expanding coverage, said Bob Kocher, a partner at venture capital firm Venrock and a former Obama health adviser.
Nor may Web problems have much effect on the health law’s other grand goal of containing costs and making care safer and more efficient.
“Accountable care organizations” that reward better care have been formed across the country. Medicare is penalizing hospitals with too many readmissions of recently discharged patients.
Online government insurance portals have inspired similar, private sites that are transforming employer-sponsored coverage.
“The notion that one website associated with one part of the law is up late - that the whole law should be thrown out - is an extreme reaction,” said Alan Weil, executive director of the National Academy for State Health Policy.
Kaiser Health News is an editorially independent program of the Henry J. Kaiser Family Foundation, a nonprofit, nonpartisan health policy research and communications organization not affiliated with Kaiser Permanente.
Thu, Nov 14 2013