“Most people are pleased,” she said.
In Salt Lake City, Lloyd Coleman, an insurance broker, said fewer than 20 percent of people he’s worked with on healthcare.gov now face a problem enrolling.
“The system is working much better,” he said.
Some less expensive plans also have limited networks of doctors and hospitals, which concerns consumers who want to see a particular physician. He said some have opted to pay higher premiums to make sure they can continue with that doctor.
“Older, sicker people are generally pleased with the cost, younger and healthier less so,” he said.
Kaiser Health News is an editorially independent program of the Henry J. Kaiser Family Foundation, a nonprofit, nonpartisan health policy research and communications organization not affiliated with Kaiser Permanente.
Tue, Dec 10 2013