The administration has added 2,000 people to handle telephone queries, so it now has about 14,000 representatives at its call centers. There are also more than 27,000 people trained to help get people enrolled, said HHS spokeswoman Julie Bataille.
Overall, enrollment is up 90 percent in the first two months of this year, but that rate varies widely by state, according to HHS’ enrollment report. Florida saw a 180 percent increase and Texas 149 percent. California had a 74 percent increase this year, enrolling a total of almost 900,000 people. New York was up 56 percent, enrolling a total of 245,000 people.
California, which is running its own marketplace, has enrolled nearly twice as many as any other state, according to the February enrollment report. Florida, which is relying on the federal exchange, has enrolled more than 440,000. Texas has enrolled 295,000 people.
At the same time, Nevada had just a 26 percent increase, but the state insurance exchange disputes the numbers used in the report and says it had closer to a 75 percent jump. Still, an exchange official says they have not seen the enrollment they expected because of technical problems with their website. "We are not pleased with the enrollment growth," said C.J. Bawden, spokesman for the Silver State Health Insurance Exchange.
Federal officials said they don't know how many people who have enrolled were previously uninsured or what percent have paid their premiums.
While enrollment in February was slightly lower than in January -- 943,000 compared to 1.1 million--federal officials point out that February has fewer days and the January enrollment report counted the final three days of December.
Bataille refused to say whether she thinks enrollment will hit the 6 million mark projected by the Congressional Budget Office earlier this year. "We do believe millions more Americans will come in and enroll in coverage before the March 31 deadline," she said.
More than 8 in 10 enrollees have received subsidies to lower their monthly premiums, according to the HHS data.
Tue, Mar 11 2014