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Even In Well-Funded Colorado, Tough To Help People Enroll In Obamacare


Connect for Health is starting to bring navigators out of their offices as part of a year-end marketing tour that's setting up tables at 20 different supermarkets and pharmacies across the state.

Just What She Needed

Corryn Young was on a break from work at the supermarket – and made the kind of connection that the government and insurers hope for. She saw the Connect for Health table with just what she needed.

"I was just getting Starbucks, but there were obviously a lot of people there interested, and I just kinda stopped and started reading, it was a perfect place to get my questions answered," she says. "If I wanted to get signed up today, they would have walked me through it and got me signed up. I just have to go back to work."

Young made an appointment to follow up with a navigator. And Sigmon, the navigator booked several appointments for people who were glad to learn she's there.

"They are very confused by the Affordable Care Act. There's so many myths out there. And especially Obamacare, they seem to think they're being persecuted to making them have insurance and all this, so there's a lot of confusion."

Whether or not states are taking the federal money, private groups are investing in outreach and enrollment, too. For example, the Colorado Progressive Coalition is sending volunteers to Denver neighborhoods, knocking on every door and offering people help signing up for Obamacare coverage.

This story is part of a partnership that includes NPR and KHN, with the support from the Dennis A. Hunt Fund for Health Journalism, a program of the USC Annenberg School of Journalism's California Endowment Health Journalism Fellowships.

Kaiser Health News is an editorially independent program of the Henry J. Kaiser Family Foundation, a nonprofit, nonpartisan health policy research and communications organization not affiliated with Kaiser Permanente.

Thu, Dec 19 2013

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