Trained navigators and assisters can teach you about the Marketplace and guide you through enrollment. They are supposed to be fair and impartial and cannot take money from insurance companies. Trained insurance agents also can help you with your choices. Here are several ways you can get help with your insurance decisions:
- Call Center: Call 855-805-HEALTH (855-805-4325) for more information. The call center is open from 8 a.m. to 8 p.m. Monday to Friday and 11 a.m. to 3 p.m. on Saturdays.
- Web Site: Find information about Connecticut's's Marketplace at Access Health CT. You can create an account, find out information about different plans, and buy insurance.
- Navigators and In-Person Assisters: Trained navigators and assisters can teach you about the Marketplace and guide you through enrollment. Go to Assistance Search to find a navigator, assister, or insurance broker.
- Consumer Assistance Programs: These programs will help you understand your rights under the new law. They can help you resolve problems, complaints, and appeals. Connecticut has partnered with the state’s Office of the Health Care Advocate to help with enrollment and to resolve issues and complaints.