There are several ways you can get help with your insurance decisions:
- Call Center: You can call the federal government’s help line, 800-318-2596, 24 hours a day, seven days a week for information, help, and to buy insurance.
- Web site: Find information about Delaware’s Marketplace at Choose Health Delaware. From that site, you will be able to create an account, find out information about different plans, and buy insurance.
- Apply by Mail: You also can use a paper application to check whether you are eligible for Medicaid, the Children’s Health Insurance Program, or the new subsidies offered through the Marketplace. Download the application from How do I apply for Marketplace coverage. After you send it in, you’ll be notified of your eligibility. You can complete your enrollment online or by calling the Marketplace Call Center at 800-318-2596.
- Navigators and assisters: They will teach you about the Marketplace and guide you through your insurance decisions. They are supposed to be fair and impartial helpers and cannot take any money from insurance companies.
- Local, state, and federal organizations: Many health and community organizations, public libraries, and hospitals are offering help. Some organizations will have volunteers who can answer questions for you. Other groups will have trained and certified helpers who can take you through the whole process by computer or by using a paper application. Certified helpers must complete required training. They also are supposed to protect your personal information.
You can find a list of organizations that are helping with enrollment at LocalHelp.HealthCare.gov.
- Insurance brokers and agents: People in the insurance business who take special training also can help you buy insurance through the Marketplace. They also may have policies that are not offered on the Marketplace. You can only get tax credits or subsidies if you buy through the Marketplace.