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Consumer assistance program, also called CAP

Some states have consumer assistance programs to help you find health insurance and assist you if you have a problem. The goal of a CAP is to make health insurance less confusing. It can help you:

  • Enroll in a plan

  • Sign up for financial aid to help pay for health insurance

  • Understand your rights

  • File an appeal if your health plan says it won’t cover a service

To find out if your state offers help with insurance questions or coverage, click here. 




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