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Health Care Reform:

Health Insurance & Affordable Care Act

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Consumer assistance program, also called CAP

Many states have consumer assistance programs to help you find health insurance and help you if you have a problem. The goal of a CAP is to make health insurance less confusing. It can help you:

  • Enroll in a plan.
  • Sign up for financial aid to help pay for health insurance.
  • Understand your rights.
  • File an appeal if your health plan says it won’t cover a service.

Not all states have consumer assistance programs. You can look up where to find assistance in your state on healthcare.gov.

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