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Health Care Reform:

Health Insurance & Affordable Care Act

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Consumer assistance program, also called CAP

Some states have consumer assistance programs to help you find health insurance and assist you if you have a problem. The goal of a CAP is to make health insurance less confusing. It can help you:

  • Enroll in a plan.

  • Sign up for financial aid to help pay for health insurance.

  • Understand your rights.

  • File an appeal if your health plan says it won’t cover a service.

The states that currently have such programs include California, New Mexico, Mississippi, Missouri, North Carolina, Michigan, New York, District of Columbia, Vermont, Massachusetts, Maryland, Connecticut, and Maine. 


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