Consumer assistance program, also called CAP
Some states have consumer assistance programs to help you find health insurance and assist you if you have a problem. The goal of a CAP is to make health insurance less confusing. It can help you:
Enroll in a plan
Sign up for financial aid to help pay for health insurance
Understand your rights
File an appeal if your health plan says it won’t cover a service
To find out if your state offers help with insurance questions or coverage, click here.