Find Information About:

Drugs & Supplements

Get information and reviews on prescription drugs, over-the-counter medications, vitamins, and supplements. Search by name or medical condition.

Pill Identifier

Pill Identifier

Having trouble identifying your pills?

Enter the shape, color, or imprint of your prescription or OTC drug. Our pill identification tool will display pictures that you can compare to your pill.

Get Started

My Medicine

Save your medicine, check interactions, sign up for FDA alerts, create family profiles and more.

Get Started

WebMD Health Experts and Community

Talk to health experts and other people like you in WebMD's Communities. It's a safe forum where you can create or participate in support groups and discussions about health topics that interest you.

  • Second Opinion

    Second Opinion

    Read expert perspectives on popular health topics.

  • Community


    Connect with people like you, and get expert guidance on living a healthy life.

Got a health question? Get answers provided by leading organizations, doctors, and experts.

Get Answers

Sign up to receive WebMD's award-winning content delivered to your inbox.

Sign Up

Health Care Reform:

Health Insurance & Affordable Care Act

WebMD News from Kaiser Health News

Oregon Exchange Still Struggling

By Kristian Foden-Vencil, Oregon Public Broadcasting

Thu, Oct 31 2013

As the federal government consumes humble pie over failures in the health insurance exchanges, some states that have set up their own exchanges are also struggling. Oregon has yet to enroll one single person, and it's been reduced to pawing through paper applications to figure out eligibility.

When Cover Oregon opened Oct. 1, executive director Rocky King was excited. He’d been preparing for years. "Day one, we are accepting applications. And staff at the Oregon Health Authority and Cover Oregon are ready to process those applications," he said on opening day.

Back then, King conceded there were still glitches with the site, but he said that by mid-to-late October, they'd be worked out. Now it’s November, and it's clear a quick fix is not in the cards. So Cover Oregon has turned to old-fashioned paper applications. People can either download one off the website, or have somebody walk them through it.

NPR made a request to visit a call center to see the process, but was turned down for security reasons.

Instead, spokeswoman Amy Fauver explained how it’ll work. "We have on our website right now, a place where people who just want to wait, who just want do to it electronically, can give us their e-mail address, and we will e-mail them when the system is fully functional,” she said. “We also hear from a lot of people who are really chomping at the bit to get started. And they want to send in their paper application as soon as they can. Either way is fine with us. "

Some consumers are frustrated.

Amanda Thomas lives in Oregon but works for an Australian company -- putting up science exhibitions. As an independent contractor, she has to buy her own health insurance. She says she didn’t have good luck on the site when she tried to sign up, and instead, she was guided to a list of insurance brokers.

"What I ended up doing was calling one of the brokers, literally just picked one off the screen at random, called him and he explained the whole situation in much more detail and much more understandably,” says Thomas. “And his advice was wait and sign up later."

Loading …
URAC: Accredited Health Web Site TRUSTe online privacy certification HONcode Seal AdChoices