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Health Care Reform:

Health Insurance & Affordable Care Act

Navigating Your Hospital Stay - References

Other Works Consulted

  • Agency for Healthcare Research and Quality (2011). 20 Tips to Help Prevent Medical Errors. Patient Fact Sheet (AHRQ Publication No. 11-0089). Rockville, MD: Agency for Healthcare Research and Quality. Also available online: http://www.ahrq.gov/consumer/20tips.pdf.

  • HealthGrades (2012). The Ninth Annual HealthGrades Patient Safety and Satisfaction Report. Denver: HealthGrades. Available online: https://www.cpmhealthgrades.com/index.cfm/portfolio/research-studies.

  • Hyman D (2012). Advancing the quality and safety of care. In WW Hay Jr et al., eds., Current Diagnosis and Treatment: Pediatrics, 21st ed., pp. 1–8. New York: McGraw-Hill.

  • Sanders J (2011). Family-centered care of the child during illness and hospitalization. In MJ Hockenberry, D Wilson, eds., Wong's Nursing Care of Infants and Children, 9th ed., pp. 964–997. St. Louis: Mosby Elsevier.

  • Wachter RM (2012). Quality of care and patient safety. In L Goldman, A Shafer, eds. Goldman's Cecil Medicine, 24th ed., pp. 41–44. Philadelphia: Saunders.

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