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Making the Most of Your Appointment - References

Other Works Consulted

  • Agency for Healthcare Research and Quality (2011). 20 Tips to Help Prevent Medical Errors. Patient Fact Sheet (AHRQ Publication No. 11-0089). Rockville, MD: Agency for Healthcare Research and Quality. Also available online:

  • Agency for Healthcare Research and Quality (accessed November 2012). Questions are the answer: Better communication. Better care. Available online:

  • Anspaugh DJ, et al. (2011). Becoming a responsible health care consumer. In Wellness: Concepts and Applications, 8th ed., pp. 453-484. New York: McGraw-Hill.

  • Rakel RE (2011). Establishing rapport. In RE Rakel, DP Rakel, eds., Textbook of Family Medicine, 8th ed., pp. 146-165. Philadelphia: Saunders.

  • Ritter RH, et al. (2011). Interviewing techniques. In RE Rakel, DP Rakel, eds., Textbook of Family Medicine, 8th ed., pp. 166-175. Philadelphia: Saunders.

  • Wallace M (2010). Older adult. In CL Edelman, CL Mandle, eds., Health Promotion Throughout the Life Span, 7th ed., pp. 619-647. St. Louis, MO: Mosby Elsevier.

    WebMD Medical Reference from Healthwise

    Last Updated: September 09, 2014
    This information is not intended to replace the advice of a doctor. Healthwise disclaims any liability for the decisions you make based on this information.
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