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What can I do if my hearing aid doesn't work?

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If you’ve replaced the battery with a fresh, unexpired one and your hearing aid still isn’t working, try:

1. Open the battery door and check that the battery is right side up. The flat side with the “+” should be facing up. Close the battery door completely to turn on the device.

2. If your hearing aid has an “on/off” button, switch it on. Not all hearing aids have this feature.

3. Check the tip of your hearing aid for wax or debris. If the opening where the sound comes out is blocked, the device may not seem to turn on. Brush away visible debris with your cleaning tool, and check your manual to learn how to change your wax filters.

4. If your hearing aids have tubing or wiring, check for cracks or tears. Your audiologist can usually replace these parts in the office when needed.

SOURCES:

Audiology Online: “When Hearing Aids Cause Itchy Ears, What Can Be Done?”

American Speech-Language-Hearing Association: “Daily Care and Troubleshooting Tips for Hearing Aids.”

American Academy of Audiology: “Audiogram of Familiar Sounds.”

Reviewed by Shelley A. Borgia on August 1, 2019

SOURCES:

Audiology Online: “When Hearing Aids Cause Itchy Ears, What Can Be Done?”

American Speech-Language-Hearing Association: “Daily Care and Troubleshooting Tips for Hearing Aids.”

American Academy of Audiology: “Audiogram of Familiar Sounds.”

Reviewed by Shelley A. Borgia on August 1, 2019

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What should you do if your hearing aid has a weak or dull sound quality?

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