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Ailing U.S. Medical System Fails Patients, Experts Say

Healthcare Control Needed
WebMD Feature

March 1, 2001 (Washington) -- Two years ago, a blue-ribbon panel committee dropped a bombshell -- the news that up to 98,000 Americans die annually from medical errors. That finding, the reconvened panel says, was just the "tip of the iceberg in the larger story about quality care."

At a news conference here Thursday, the same panel called the diagnosis critical for quality healthcare in America.

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"We believe that since the current system can no longer delivery quality care, that the report constitutes, if you will, a blueprint ... to make sure that [better] care is developed across the country," says William Richardson, PhD, chair of the panel that produced both reports. This one is titled, "Crossing the Quality Chasm: A New Health System for the 21st Century." The report calls American healthcare "poorly designed."

Greater access to records, as well as information over the Internet, also were stressed in designing an" approach would emphasize patient control.

"I'd invite patients to read their records. ... I would invest in forms of shared decision making," says panelist Donald Berwick, MD, MPP, of Harvard Medical School in Boston.

The analysis, paid for in part by the federal government, was put together by the Institute of Medicine (IOM), which is part of the National Academy of Sciences.

Ironically, in spite of great scientific advances like mapping the human genome, the panelists found that the gap in effectively delivering treatments to patients has widened into a chasm.

For example, too many patients overuse antibiotics, increasing the problem of bacterial resistance, and too few patients get lifesaving drugs after a heart attack, even though such actions fly in the face of well-known practice guidelines.

"[M]illions of Americans fail to receive effective care. If the healthcare system cannot consistently deliver today's science ... it is even less prepared to respond to the extraordinary scientific advances that will surely emerge during the first half of the 21st century," according to the report.

Chief among the 19-member committee's concerns -- poorly coordinated treatment for people with chronic conditions like breast cancer, asthma, and diabetes.

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