Hospital Care: Does Your State Rate?
All states -- even ones at the bottom of the barrel when it comes to hospital care -- have good hospitals and bad hospitals. What do you look for in a good hospital?
How well does the hospital check and improve on its own quality of care?
More and more hospitals are trying to improve the quality of
their care. One way is to keep track of patient outcomes for certain
procedures. Another way is to keep track of patient injuries and infections
that occur in the hospital. By finding out what works and what doesn't, the
hospital can improve the way it treats patients.
Ask the hospital quality management (or assurance) department
how it monitors and improves the hospital's quality of care. Also, ask for any
patient satisfaction surveys the hospital has done. These will tell you how
other patients have rated the quality of their care.