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    Health Insurance & Affordable Care Act

    Q&A: Canceled Insurance Policies May Be Restored

    If I got a cancellation notice, what should I do?

    To start, Roby says, “pay attention to what the insurance commissioner is saying in your state” about whether insurers will be allowed to renew the plans they initially canceled. You also can call your insurance company directly to find out if it intends to renew policies.

    Consider all your options before making a final choice. Some insurers sent cancellation notices that recommend only their own alternative plans without explaining that you have other options.

    You may qualify for tax credits to lower your insurance cost if you buy coverage through your state’s Marketplace. Even people whose income is too high to qualify for credits may find a better deal by shopping around.

    My insurer already sent a letter saying I could renew my current plan as long as I do so by the end of the year. What does this change?

    Most states had allowed insurers to renew existing health plans for 1 year as long as they did it by Dec. 31, 2013. Those plans don’t have to comply with all of the law’s new protections and benefits.

    While insurers did renew some of those policies, they canceled other policies that don’t meet the law’s new standards.

    Another complication is that health plans sold on the private market renew at different times. The president’s plan allows insurers to extend policies set to renew by the end of this year into 2014. Policies with renewal dates in 2014 could remain in place into 2015.

    If my insurer gives me the option to keep my old plan, should I take it?

    It depends. To figure out your best course of action, you should carefully compare your old plan to new ones on the details of price, out-of-pocket costs, and the benefits covered.

    You can choose to continue with your current insurance policy or shop for a new one through your state’s health insurance Marketplace or outside the Marketplace.

    Insurers that decide to reverse the cancellations must send you a notification letter. The letter also must explain the new benefits your current plan lacks, and your right to buy insurance both on and off the new health insurance Marketplace. It must also explain that you may qualify for tax credits that could lower your insurance costs for plans bought through the Marketplace.

    Insurers also will be able to raise rates for renewed policies.

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