Aug. 19, 2016 -- A safety warning about Wen hair products has been issued by the U.S. Food and Drug Administration in response to thousands of consumer complaints.
The company said its products are safe and that it is cooperating with the FDA. "We have shared our formulations and ingredients with the FDA," it claimed. "We ... exceed the FDA's requirements for cosmetic manufacturers and have always been transparent."
But that's not the FDA's view. It said "the company ... did not address safety concerns related to hair loss. We do not know if the company has other safety data, and we do not have the legal authority to require a cosmetics firm to provide product safety information," CBS News reported.
The FDA has limited power to regulate the cosmetics industry.
Despite the safety warning, Wen products remain on store shelves, CBS News reported.