May 8, 2000 -- When Sharon Miles' elderly mother grew frail a dozen years ago in Albuquerque, mother and daughter had a problem. "I was taking care of her with no support system here in town," says Sharon Miles. "It was overwhelming. She needed help bathing, eating, getting around. Finally, I had to place her in a nursing home even though neither of us wanted that." It was one of the toughest decisions Miles had ever made.
"Now, by contrast, people don't have to do that until it's really necessary," she says. Staying at home, or "aging in place," as it has become known, while not necessarily inexpensive, is becoming increasingly feasible for many older people. And Miles herself has become part of the solution.
Brenda Della Casa had been seeing her primary care physician for two years and had brushed off her concerns about getting rushed care - until she had a health scare she couldn’t ignore. She told her doctor she was experiencing terrible back pain and stomachaches. Her doctor checked her, said she was fine, and sent her on her way.
Five days later, Della Casa, an author and dating coach in Chicago, was traveling and had pains so severe she could barely move. When she received a voicemail from her...
After the experience with her mother, Miles returned to school for a degree in social work, with course work in gerontology, and gained experience arranging care for seniors at an HMO. Then, as a member of the relatively new profession of geriatric care managers, she formed her own company. Her current clients, most of them in their mid-80s, all live at home with outside help -- coordinated by Miles.
Putting Together a Plan
As a member of the National Association of Professional Geriatric Care Managers, Miles specializes in helping seniors live independently for as long as possible in their own homes -- which, according to the American Association of Retired Persons (AARP), is what 85% of them want to do. Care managers can assess what's needed, arrange for services, help with legal, financial, and insurance issues, coordinate various government, private, and community services, offer counseling, and act as a liaison for distant families.
A typical new client call comes from a son or daughter, Miles says. "Last year a daughter in Michigan found me through the national association's web site and called about her mother living alone in the Albuquerque home where she'd been for 45 years. The children had noticed that their mother was forgetful and not keeping up with the bills. They worried that she wasn't taking her medications. She had a little dog for company and didn't want to move out of her home.
"The children flew in, and we all met at the mother's home. She'd lost weight, was sloppily dressed, when she'd always been so neat; and the bathtubs were dusty." With the family, Miles developed a care plan. The mother now wears a beeper that she can use to call a neighbor if she falls. She receives hot lunches from the community's Meals on Wheels service. A homemaker/caregiver comes in every morning for about four hours to help her dress, make sure she has breakfast, and take her to doctor's appointments. A shower chair, handheld shower head, and grab bars were installed in the bathroom, with assistance provided by a city program. Miles removed slippery throw rugs and replaced them with rubber-backed ones. She continues to monitor the plan, keep in touch with the children in Michigan, and is ready to respond to any changes in the woman's needs.